Delivery Information

At Name Chain Necklace, every piece of jewellery is handcrafted to order with the utmost care and attention to detail. We strive to deliver your custom jewellery as quickly as possible while ensuring the highest quality craftsmanship. Our standard production and delivery timeline is approximately 2-3 weeks from the date of payment. This period includes the intricate processes of modeling, cutting, engraving, and plating, as well as secure packaging and shipping.


Production & Delivery Timeline


For most orders, we aim to complete the entire process within 7-10 days, followed by a 3-5 day shipping period. However, due to the custom nature of each item, exact delivery times may vary depending on the complexity of the design and demand. If you have a special occasion or urgent requirement, please reach out to us at support@namechainnecklace.com before placing your order. We’ll do our best to prioritize your item and explore expedited options to meet your needs.


Shipping & Tracking


We offer standard and expedited shipping options at checkout to best accommodate your preferences. Once your item is shipped, you will receive a confirmation email with tracking information so you can monitor your jewellery's journey right to your doorstep. Rest assured, each piece is packaged with care to ensure safe arrival.


International Shipping


We proudly serve customers worldwide! International orders may take slightly longer due to customs processing, with typical delivery times of 7-14 business days once shipped. Please be aware that customs fees or import duties, if applicable, are the responsibility of the recipient. We recommend contacting your local customs office for additional information on any potential fees.


For any questions or assistance, feel free to contact us. We are here to help make your Name Chain Necklace experience as seamless and enjoyable as possible!


If there are any problems or questions about shipping please contact us.